Customer Review

All activities were enjoyed

The holiday was amazing thanks so much.

A very slick well organised holiday in Harriva. Busy schedule but we packed everything in and had a fantastic experience. Thanks

Couldn't fault anything. Hotel was great. Staff friendly and helpful, food very tasty and rooms clean and warm. Snow suits and boots excellent. Activity guides were brilliant very knowledgeable and informative. Activities were great fun there wasn't anything I didn't enjoy..

Muotka was amazing. The whole trip was faultless and we’re grateful for Barry Nolan giving us great advice on our room choice - the log cabin was perfect for us. Also, Matt the rep was brilliant whilst we were out aurora hunting - his knowledge was exceptional! All of the guides were extremely friendly and welcoming making each activity truly memorable. The icing on the cake was seeing the northern lights but even if we hadn’t the trip would have still been amazing.

The entire experience was truly phenomenal from start to finish. The sales team were helpful, patient and incredibly knowledgeable, and that is before we had even arrived in Finland. It was genuinely one of the most special and memorable trips we have ever taken and could not recommend The Aurora Zone enough.

We originally booked to see the Northern Lights but that became secondary to all the great activities. We did see the lights just not in full technicolour.... Next time... All our guides were great, friendly, helpful and worked really hard to ensure everything ran as smoothly as possible. We had a couple of extremely cold days (-35 ish) and the guides ensured we kept moving to warm up and checked on us frequently. In addition, flights with Finnair were great. Good service, on time, clean and friendly.

We are frequent travellers and have been to lots of places all over the world. This holiday is definitely one of the best ever. Magical place, super accomodation, lots of activities to choose from, friendly staff in the hotel, very professional guides, tasty food, ..... and the list goes on and on. The husky safari was very well organised, relaxing and the animals were in a super shape. It's nice to see how much care and attention is given to these beautiful creatures.

The guides and activities were outstanding in all locations.

We had a wonderful time.We did have a long outward flight delay which meant we missed the first half day at our destination.However ,the hotel had rearranged our activities to compensate for this and had hot food waiting for us on arrival. The hotel was in a beautiful secluded setting and looks lovely.It is brand new a there were still a few glitches which are being sorted out and therefore I can’t fault that. The Northern Lights were magical and made the tri,p however, we would have been content to go home without seeing them as we understood that they can’t be guaranteed.

A wonderful experience even though it was too cloudy to see any Northern lights. The hotel staff were very helpful and friendly. Food was really excellent.

The guides were all so friendly and helpful and you could tell they went out of their way to make sure all the guests had a great time..

To be honest from the moment we stepped off the plane to the moment we left everything we did from walking to huskies to skiing everything was so much fun! Fab Holiday, Fab staff at the hotel, the guides. Everyone made our holiday amazing. We saw the Northern lights 4 times but underneath them by Boyfriend proposed. The Food was amazing and we couldn't have wished for a more perfect time away. I've said to everyone that booking thru Aurora Zone is a most and traveling to Lapland is a bucket list that shouldn't be ignored. DO it, its really worth it.

Really good - all the guides were so enthusiastic and knowledgeable. It really felt as if everyone was there to make this a memorable trip. The Aurora Camp (with Northern Lights!) was exceptional, awesome environment for photos but the snowmobiling and Husky sledding were both great - I think an absolute must to fill the days and make it worthwhile trip even if you miss out on the Aurora.

Difficult to decide which was the most enjoyable activity, we loved the husky safaris and reindeer day.

Cannot fault the hotel, food, rep, guides or hotel staff at all. Finland is amazing, the people are friendly and the staff and guides couldn't do enough for us and they are passionate about the country. Really enjoyed the dog sledding and reindeer sleigh ride. Sleigh ride as it was done at night, under the moon and stars with two of us in a sleigh. Very romantic. Sledding as it was a faster pace, lovely to see the dogs and how they work.

The holiday from start to finish was amazing and we can't pick a favourite memory because, in all honesty, the holiday was perfect. We had amazing service from all the staff, amazing food and all the activities were so much fun and very well organised. My boyfriend proposed to me under the Northern Lights, so this is also an amazing memory for us but the little gift left by the rep and the hotel staff just completed it. Thank you to everyone and we will defiantly return. Don't change a thing because everything you did and will continue to do was ideal.

Highly recommend anyone to use The Aurora Zone when booking a holiday. Very helpful, knowledgeable staff who give it the personal touch. Dog sledding was the most fun. The dogs were lovely and the staff made us feel very welcome. Would love to go back again maybe in the summer for a different type of holiday.

We are back from the trip to Spitsbergen and I just wanted to say what a blast it was and how it was made so much better by the professionalism and attention to detail provided by your team. Your customer service was second to none and the team on the ground were awesome. I would definitely recommend you and your company (and have already!) to anyone who wanted to listen. On top of the fact that the trip was just so amazing we were also so, so lucky to have the lights come out and play and boy did they produce a show for us. It was incredible! Thank you so much, that's two more ‘buckets’ ticked off the list!

The whole experience from location accommodation and activities were beyond our expectation. I really hope to use you again.

This has been one of the best experiences I have ever had. I would definitely like to visit Finland again.

It was a fabulous holiday in every respect. Seeing the northern lights was amazing!

One of the best trips we've ever had. The guides were first-rate - friendly, knowledgable, skilled and enthusiastic.

Pre holiday info and booking easy to follow and the staff I spoke to were helpful and knowledgeable. On arrival at the airport - Greta was on hand to guide us and welcome us to Lapland. The hotel was comfortable, warm and the staff were friendly, helpful and knowledgeable and went above and beyond to make our stay incredible, especially Laura and Eve. There aren't enough stars to rate them 10 out of 10 just isn't enough to say how much we enjoyed our experience. Meeting the huskies and getting to hug them was great. As I was unable to ride the sleigh due to back problems, they gave us a tour of the compound and a talk so I could experience a little of the tour. However the tour was great and the guides were phenomenal. We had a FAB time and will be returning soon. The staff and guides were incredible and we wish to thank them all.

We thought everything was lovely with very attentive Reception staff at the hotel probably the best Reception staff we have encountered anywhere.The Auora Workshop was expertly led by a wonderful guide from Chile, named Alan. He led us in the evening on an adventurous trail through the forest with a wonderful prize at the end of a campfire and hot drinks and biscuits.

We both loved snowmobiling both during the day time and at night. However the other activities were great too! Difficult to choose a favourite. The quality of the guides and their enthusiasm for the activities and surroundings was infectious. The hotel staff were always friendly and helpful. We really appreciated the expertise, friendliness and professionalism of your representative, Matt.

The hotel was charming and in a lovely position by the lake. The staff were helpful and provided us with a kettle for our room when asked. The winter clothing was excellent and needed! The local guides at the hotel were friendly and knowledgeable. We were a small group and all got on well. Enjoyed the activities provided. The only thing missing from the trip was seeing the Northern lights - guess I'll have to book another trip!

Thououghly enjoyed this holiday. Probably one of the best I have ever had. The activities are amazing and catered for all ages. Our party of four ranged from 19-68. We didn't have an unenjoyable activity. It was such an amazing holiday. We even saw the Northern Lights which was such a bonus as there was a lot of clouds. I have been on lots of holidays but this was undoubtedly one of the best. The staff were amazing and friendly and couldn't do enough for you. All the activities were worth paying for. Not a holiday to be sitting around doing nothing. There's always something to do. The pancakes cooked over the open fire were amazing. I would recommend a visit here for anybody any age. The Northern Lights really made the holiday that extra special. Brought a tear to the eye, it's something I never thought I would see. If your thinking of visiting Finnish Lapland then Harriniva is definitely the place to go. Thank you to all the staff for a wonderful holiday.

Excellent adventure all round!