Customer Review

We are just back from an amazing time at Muotkan Maja in Lapland. All of the activities were brilliantly organised, our guides were enthusiastic and knowledgable. We did a lot in the time we were there, but at no point did the trip feel rushed or hurried, the pace was just right! Two of our four nights were very cloudy, limiting our chances of Aurora spotting, but on our last night the clouds parted and the Northern Lights danced across the sky for us, both at the lodge and up on the fell at Kiilopaa - we stayed out on our last night until 2.30am in termperatures of -17c and it was well worth it! The accommodation was modern and comfortable, the food was tasty, plentiful and warming - just what we needed to keep us going!

Most enjoyable: Seeing the Northern Lights obviously, but also enjoyed the wide range of activities and the chance to learn about the local Sami culture.

Peter was an outstanding rep, excellent sense of humour, very helpful and extremely knowledgeable. He is an asset to your company. We would strongly recommend this hotel, and hope it doesn't change too much in the future. The food was delicious, with adequate choice. Snowmobile activities were exciting and exhilarating, with excellent guides, especially Matti, who made the best reindeer toastie in Finland. The least enjoyable was Aurora by car, but this would have been much better if the Aurora had been visible and the sky clear (you cannot control the weather!). I do not think there is anything you could do to improve the experience we had; it rates as one of our best holidays. All the staff and guides went out of their way to ensure guests had a great time.

Local reps were fantastic - always ready to help. Most enjoyable activity was the Husky safari. Exhilarating and there were puppies! The Northern Lights - though not really under your control. All activities were great. We liked the balance of activities to free time. Extra activities could always be slotted in if wanted. 

This was a tremendous holiday. Very well organised in all aspects. Flight to Copenhagen delayed which obviously not under control of Aurora Zone, did cause a bit of stress as we did not know if we would make the connection, but flight was held for us. Unfortunately not for my suitcase, but it was delivered the next day. The hotel was very nice and staff very pleasant. The activities were all great. Husky sledging and snowmobiling were brilliant. Maybe the reindeer ride could be a little longer and more adventurous as it felt as if it was more suitable for young children, but that's only a tiny criticism in what was otherwise an informative and enjoyable trip. The flight connection times are very tight, which is not under Aurora Zones control, but I must admit I was very worried when my case with all my thermals, etc did not arrive and could not be tracked. Although it did arrive the next day I was warned it might not arrive until the day we departed. It might be an idea to suggest that one set of warm weather underclothes are taken in hand baggage - just in case. Outer clothes not a problem as the gear that is provided is perfect. Special mention must be given to Antii (no idea if that’s how you spell his name). He was brilliant: well informed, very happy to answer loads of questions, looked after us all very well (we took to calling him "Mum" when he popped out the hot juice and biccies) and on top of all that very funny. He really was the icing on the cake of a great trip...Oh and I probably should mention we did get to see the Aurora on the very first and last nights.

Husky safari was fantastic and better than we imagined. Everything was good - it was one of the best holidays I have ever had. It was a unique experience and we met some great people.

Outi was an amazing guide and the resort was beautiful as it felt like there was just a few of us in our own paradise, the lake was the best place for taking Aurora photos as there was virtually no light pollution, even though we travelled out every evening, I still got my best photos at the lake there. Most enjoyable: Snowmobiling as it was lovely to go out again at night, it was magical in the snow in the dark.Least enjoyable : Snowshoeing in the dark, it's hard enough anyway so would have been better to do it during the day!

The holiday itself was absolutely fantastic. The staff were so helpful, nothing was too much trouble for them and they were all so friendly and knowledgeable. Having a guide who did a session on photography so that you had advice on camera settings, etc was so beneficial and helped to make sure that we all got some great shots of the Aurora. We enjoyed all the activities and also having some free time every day to spend as you pleased. The food was excellent always and choices meant that there was something for everyone. Also having hot drinks available from 7pm to 1am was great, especially when you got back late from a viewing. Our latest night out was until 2am!! To sum up - this made the top item on my bucket-list, one that I will never forget; it was all I imagined and so much more. We were lucky to see the Aurora three nights out of five, the middle night being totally mind-blowing, being outside in the forest watching the stars, a fantastic light show and sitting around a log fire. A night to remember forever. We have already passed on your details to several other people and hope that they will come to the Wilderness Hotel and enjoy the hospitality and Aurora as much as we did. THANK YOU SO MUCH.

We had a great time in Luosto. The hotel is superb, your team on the ground are very professional and friendly, as are the guides. We were lucky enough to get a brief display of Northern Lights on our first evening, followed by a faint one the next night. But I'm so glad that I booked the extra nights, because we saw a spectacular hour and a half display, including an active dancing curtain, on our very last night.

Just want to let you know what an absolutely fantastic time we had in Lappeasuando – we couldn’t have wished for a better holiday. Our hosts were such friendly, fun and knowledgeable people, passionate about their location and lifestyle, and we came home really feeling we had made friends. I can’t recommend this holiday enough, and I shall certainly sit down to do a travel review this weekend. The big decision now will be do we go back next year or try maybe Norway? It’s going to be a big decision!

This was an excellent and memorable holiday! It's hard to think of anything that could have improved our experience. Our days and evenings were completely filled with new and exciting activities, the hotel was cosy, the food was delicious, and we saw the Aurora on two nights out of four. Sanna and Santtu looked after us very well, and were very flexible in arranging activities and mealtimes to suit everyone. We were lucky to share the trip with a great group of like-minded guests, and it was a pleasure to chat to them around a blazing fire over a cup of hot berry juice. Particularly special was snowmobiling through the starlit forest at midnight, as it was unlike anything we'd done before! Being propelled through a sunlit forest by enthusiatic huskies was equally thrilling!

The whole experience was excellent, despite the cold and seeing the Northern Lights was an added bonus. Most enjoyable activity (was) husky dog sledging because it was well organised, explained well and great fun.

The hotel, staff and guides were extremely helpful and knowledgeable. The guides had a lot of patience! We were an accident prone group, but they laughed with us and became friends! The food there was lovely. The rooms warm and comfortable. The surrounds breathtaking. Travelling on my own I was worried in the beginning how it would be. However there was a lot of support from The Aurora Zone and from the lodge and guides. I was included and encouraged in activities to a point where I was glad of a few hours in the afternoon to relax on my own! This has been one of the best experiences travelling I have had and I would recommend this trip to everyone who would like to see the beauty of Sweden, the Northern Lights and has a taste for adventure! Most enjoyable activity was husky sledding. The dogs love their job and the guide loves the dogs. To drive five huskies was amazing and well worth doing. The time between flights from Stockholm and Kiruna was short so when the flight out of London was delayed one hour this left 10 mins to run between terminals. On telling the company about the possibility of a missed connection they were very supportive. However even with the outbound from Kiruna leaving on time and running between terminals in Stockholm I got the flight with five mins to spare.

What more can I say? Everything was excellent from booking to leaving Abisko. Apart from the Aurora itself, I loved the husky sledging. The dogs were wonderful.

I thought the food was wonderful - thank you to Lena and her team for such a fabulous spread every day. I especially liked having the opportunity to try some local specialties such as moose stew and reindeer, traditional Swedish meatballs and salads (and lingonberries!). We were very fortunate to have two nights of Northern Lights sightings and knowledgeable guides with us both times to explain the phenomenon and to show us what to look for. Since there is no guarantee of seeing them, that was really the icing on the cake of an amazing trip. Out of the organised activities, my favourite was the daytime snowmobiling excursion - I had never been on a snowmobile before but I loved it and will definitely be seeking out further opportunities to do more of it! This was my favourite activity as you could really get out into the wilderness - we went up a hill in the middle of the day to take in some amazing views and still got to experience the peace and silence of the forest when we took a break in the middle of the day for a picnic lunch. I enjoyed all of the activities - I found the guides (both from the Polar Nights Guest House and the activity operators) very knowledgeable, personable and a pleasure to spend time with. This was the best holiday that I have ever had! It was a really unforgettable experience and I would really like to thank Nigel and Lena for their warm welcome - as well as the other guides Doris and Jonaton. They really made all the trip extra special and I am definitely keen to make a return visit! I loved the remoteness of this location and the absolute silence that you could experience in the forest - or even around the guest house in the early mornings / evenings. The outdoor hot tub and sauna were absolute winners as well. All around fabulous trip - I am so glad that I went.

It was a really wonderful trip. Fantastically nice people. Most enjoyable activity: Aurora spotting.

Fantastic holiday! The Abisko Mountain Lodge's atmosphere was like a home from home. Everyone, from the drivers and lodge owners and staff to the activity guides were friendly and knowledgeable. With the activities going from the base, you were in the wilderness within minutes. Icing on the cake were sightings of the Aurora on three nights out of four. Most enjoyable : This is a tough one - all activities were enjoyable. The most magical was sitting on a chairlift in -22 degrees swinging under the clear star-filled night sky alight with the Aurora Borealis. Least enjoyable : Coming home! Do I need to say why?

All the staff and instructors at Abisko were extremely helpful and friendly. The pre trip information was excellent and helped us to go with the right equipment and the right expectations of what was going to happen. Most enjoyable was seeing the Northern Lights - main purpose for going. Enjoyed it all!

Our first winter holiday. We had a great time and were lucky enough to see the Northern Lights twice. Most enjoyable activity was snowmobiling for me, dog sled for my husband and jointly snowshoe walking. Dinner in the ice restaurant was most unexpected and great fun with the Northern Lights coming out to play at the same time. Cold weather clothing etc was excellent. They had thought of everything including head torches. 

The husky rides were just fantastic. Even better when we got to hold the husky puppys. There wasn't anything that I didn't enjoy, or (would) change. 

This was the best holiday that my wife and I have ever been on as can be evidenced by the gradings given (in our online questionnaire). It is impossible to differentiate between the activities since all were absolutely great and combined together extremely well to provide the backbone of the holiday. 

All we can say is wow, what a fantastic experience the whole holiday was!!! The whole family at the hotel were so friendly and eager to make sure you had a great time, the food was excellent. The activities were brilliant, things we'd never done before and seeing the Aurora was the icing on the cake. The hotel was in an idyllic setting and the snow was so beautiful, all sparkly. Everything was perfect!!

Everything was really well done; our guides and welcome staff were all great. Husky dog ride I think was everyone's favourite. Great that we got to run our own dogs. Least enjoyable activity :

The whole holiday was very well organised from my initial contact with The Aurora Zone right up until we touched back down in the UK. The information provided in advance was very helpful and I always received a prompt and polite reply to e-mails and phone calls. It was great to be met at the airport and Emma provided the right amount of information and was very friendly and approachable. Favourite activity: If I had to pick it would probably be the two day husky safari, but everything was really good. Least favourite: Stopping for tea and coffee on the night of the snowshoeing, because our hands got absolutely frozen! The snowshoeing itself was fun though.

Husky sledding - brilliant to be able to interact with the dogs; harnessing them up and attaching them to the sled at the start, and putting them back into their enclosures at the end. I enjoyed all the activities!

Great trip, some fantastic views of the Aurora , if bitterly cold. Of the four nights viewing the Aurora we saw two very good displays and two weaker ones but were visible. 

Our trip to Luosto was just FANTASIC! The holiday reps were great and the activity crew just brilliant! If we had the money we would be going next year or later this year. 

It was a fabulous holiday. The rep was great; everything worked smoothly; the activities were great, and the pace of the holiday was perfect. Luckily, the weather was perfect, and we saw the Northern Lights every night, including one amazing red, green and blue sighting. One of our best holidays ever. I liked the husky trip best. The weather was sunny and cold and the snow looked magical. I liked all the activities. I was hopeless at the cross-country skiing, but I still enjoyed it. Superb value for money I thought.

We really find it difficult to fault this holiday as so much of it was so good and all the arrangements went without a hitch. The hotel, staff, food and guides really were excellent. Seeing the lights - we were so lucky to get a wonderful display on our final evening. Also the husky ride was amazing and very special as it was something I have always wanted to do. 

Husky sledges were totally different to anything else we had done (and we had the Northern Lights out in the wilderness). Snowshoeing - it was very hard work; Improvements: It was about right.