Customer Review

Overall a fantastic holiday which I would (already have) recommend to anybody.

We were extremely impressed by the standard and quality of the thermal suits, boots and gloves. Despite temperatures of -8c to -15c we never once felt cold.

Sorry to take a little longer to write some feedback, as we were heading to Prague after Ivalo and Helsinki. We left Moutkan Wilderness on 1st March after spending 4 nights there. We were given a cell phone, which will notify us whenever Aurora activity was going to happen or happening. We didn't quite believe that the notification can be that accurate until it beeped on the 1st night saying Aurora activity was going to take place... we went out of our room, stared into the sky, within a min of 2 minutes, the lights just came dancing in the sky! I had spent 10 days in Iceland during winter but saw nothing, here we stayed for 4 nights, and we were blessed with at least 5 light displays in the sky! Just amazing and spectacular! (There was a night where the whole sky turned into green colour!). The accommodation was beyond my expectation! It was clean and neat and spacious! And all the staff were very helpful and friendly! I have to say that everything was just perfect! Now am thinking for my next Northern Lights hunting! Perhaps Norway!

The team at the mountain lodge was really friendly and supportive with all we needed and the atmosphere was really nice. The food was simply amazing and it was also one of the highlights of our days there. We enjoyed all the activities we did and the transfers to all locations by the team and the lodge were very convenient. And on top of that, we saw the Aurora!!! What an experience, it’s difficult to capture how it feels seeing the Aurora in just a picture but here you have a bit of it. Thank you for all the support in the preparation of our honeymoon and for being always so quick and clear answering our doubts and questions.

One thing that stands out is the relaxed pace of everything and the tranquillity. We will definitely be recommending it to others.

I would like to say a Big thank you for sorting our trip to The Mountain Lodge. It was the best holiday ever, the place was lovely and beautiful and relaxing plus the staff were out of this world, So happy and willing to teach us and care for us.Thank you for the Birthday cake. Would I recommend you guys to someone else - ABSOLUTELY.

We absolutely loved all the activities...As individual activities, my favourite was husky sledding and my husband's was using the snowmobiles. However, we both agree that as a day's excursion we both loved the variety of the reindeer day. It was utterly amazing! Our trip to Nellim was one of the most incredible experiences of our lives! We loved every moment of it and would return in a flash. Every aspect of it was wonderful and we have been raving about it to anyone and everyone!!

We thoroughly enjoyed our holiday. As far as the Aurora Zone were concerned we could not fault them, they were helpful, professional and very efficient. The local guides were all excellent, friendly and professional. The activities were very well organised and enjoyable, we felt safe. We were lucky enough to see the Northern Lights and the talk and help with settings on our camera helped immensely.

From start to finish this really was an amazing trip. We were slightly worried that we would somehow feel it wasn't value for money with the cost being higher than we would normally spend. However, we thought it was very good value; the accommodation was lovely and the food very good. The activities were well organised and the guides were great. We went snowmobiling (day and night), Aurora camp, skiing, snowshoeing and husky sledding. On our second night, we saw the most amazing Aurora from the Aurora camp, the sky filled with green and purple. Special mention to all the staff who made the holiday even better.

The guides are helpful, enthusiastic, friendly and knowledgeable. We don't think there's anything you could improve on. The Kota and sauna were spot-on and the champagne was a nice touch. We slept really well as the bed was very comfortable.

I would like to say a Big thank you for sorting our trip to The Mountain Lodge. It was the best holiday ever, the place was lovely and beautiful and relaxing plus the staff were out of this world, So happy and willing to teach us and care for us.Thank you for the Birthday cake.Would I recommend you guys to someone else - ABSOLUTELY 

I have told EVERYONE here in PERTH Australia what an EXCELLENT time we had and how WONDERFUL you guys were - and they are all going to see the Norther Lights (one day). We were lucky enough to see the lights 4 times over 3 nights one of which was a night sleigh ride to the plateau over Muotko with a breathtaking display. Will never forget that. Enjoyed the huskies (of course) and the reindeer - JUST EVERYTHING. Don't change anything. Just fabulous - Thank you!

We had the most memorable holiday ever, the hotel was excellent all the activities well organised. It was a 60th birthday that I will never forget and hopefully we will go back again.

Unbelievably perfect vacation. The activities all turned out to be great, even if we were worried about parts beforehand - the way things were presented and the way we were kept moving made each activity special. Loved them all!! This was a dream vacation. It would still have been a dream vacation even if we had not seen the Aurora. I would recommend bringing a good camera and tripod, even if you don't think you would want to take photos of the northern lights - by the end of the first viewing, everyone was trying to get photos, even on iPhones (there is an app for that)!

Husky sleigh ride. Amazing experience. Coming home. It was so magical we could have stayed much longer. The staff at the hotel were great. Dan was a brilliant rep, relaxed, helpful and always available for any questions.

Amazing holiday so many new experiences, can't wait to go back. Amazing holiday, amazing company, no hassle just sit back and enjoy the experience because they covered everything!

Exceeding expectations. Absolutely loved the trip and your organisation was second to none.

There was sufficient time to relax and enjoy ourselves. All the hotel staff were friendly and helpful. Our local guide, Matthias, in particular, was excellent. Even my husband who does not like dogs had to admit that the husky safari, led by Ossi, was excellent.

Our room in the building next to the lovely hotel was always warm, practical and comfortable, with a great view of the nearby river through the trees. The staff were all very friendly and helpful. Breakfast was great and our evening meals were good - attractive, well cooked and chosen to give us an idea of local cuisine. There was a very full package of well-planned activities in our three days there (4 nights) run by experienced, friendly guides. We managed to go on a husky ride, experienced beginner cross-country skiing, visit a reindeer farm and went on two lengthy and exciting snowmobile adventures; one across the frozen lake in the day time and the other through the forests in the evening. There was also a snowshoe walk at night, hunting the Aurora. The husky drive was amazing, (as was the snowmobiling) through forests of trees all covered in thick snow, which sparkled in the afternoon sun. Although temperatures were around -10, we were comfortable and warm in our layers of clothes and the excellent outer suit, boots and outer mittens that they provided. Finally - yes, luckily - we even saw the Northern Lights on our last night, from the frozen lake just 10 minutes walk away - fantastic! Make time to see the extra ordinary Sámi Siida Museum and Nature Centre – a 10 minute walk away. To actually see the lights was a bonus - but in fact the holiday was amazing anyway with all the activities, the beautiful snow scenery, and the lovely group of fellow guests that we were with (we had no idea of how we would cope with the cold - but having followed all the advice given, and with the provided clothes, we were fine - cosy and confident! And the hotel has a super fire in the bar to sit around with a warm drink too!).

Everything was enjoyable my personal fave was seeing the Northern Lights and huskies; husbands was the snowmobiles. Staff in hotel were excellent guides on all excursions were all amazingly friendly and I think every one of our trips ran over - we never felt rushed.

We had a fabulous holiday; probably the best ever. I think that both you and Brandon Lodge do a fabulous job. I am still wishing that we were back there enjoying the excellent food and cold winter fun. Would definitely go back again.

Well organised - and had activities every day which we loved. It would be great to recognise our amazing guides who were so helpful - Stefano on the snowmobiles, Matty and Pekka on the skis, Mika on the snowmobile night safari and Matt who stepped in for his wife to tell us about the reindeer, and finally Marco who kindly helped us sort our camera out and enabled us to get some pretty good shots of the Aurora :)

Pre-travel support from The Aurora Zone was excellent. The staff at Brandon Lodge were fantastic - also very friendly and helpful. The facilities were excellent as were the activities. We even managed to see the Northern Lights - which is why we went. We'd definitely go back.

We absolutely loved the whole experience.

Amazing holiday, room was brand new, equipment was good quality and the food was great in quality and quantity. The activities were brilliant in their own way. The husky sledge was amazing as not something you would get to do in many places but also loved the full day at the reindeer farm; the reindeer farmer was very interesting and we just spent enough time in each place. Loved the chance to ice fish. Loved every part of it. Going home was the least enjoyable thing!! The destination was great and hotel staff were lovely and made a great effort.

All staff and guides at Torassieppi were excellent - friendly, helpful, knowledgeable, and very good spoken English. And the range and balance of activities were just right. Buffet style eating was a really good thing and the food was tasty. Really couldn't fault anything, we had such a good holiday. We saw the Northern Lights at least 5 times during the week, sometimes spectacularly, and also amazing polar stratospheric clouds (which we'd never even heard of before, but which were unbelievably beautiful) and lots of stars. But there were enough activities going on during the week, and a great bunch of people, so that we would still have had a really good time even if we hadn't been lucky enough to get some clear skies and see these amazing lights.

The equipment and clothes provided were excellent and perfect for the activities and weather. The activities were amazing! We thoroughly enjoyed all the activities, and also added a cross-country skiing lesson on a free day too. All of the tour guides were lovely, informative and very friendly. We had Hanna on several activities, and she put us at ease each time and made it very enjoyable. The guides are also a good source of local knowledge and wildlife. We had an amazing holiday, and would come back again! Thank you!

We had a wonderful holiday at Torrassieppi. I can't thank you all enough. The setting by the lake was perfect as was the accommodation and all our activities. We were a large party, on holiday to celebrate my birthday and our experience far exceeded all our expectations. It was truly amazing. I cried on the mini bus going home because I didn't want the holiday to end. All the staff were excellent and we felt totally spoilt. We enjoyed all the activities and I am saving up my pennies to come back to do the husky safari as soon as possible. What a wonderful place. Thank you all so much. A holiday to treasure.

The clouds pictured were polar stratospheric clouds which I'm told are highly unusual and was a real highlight of the trip as the locals ran out and grabbed their cameras to see them.