Customer Review

The crystal lavvo overnight. Francisco is an interesting and communicative host. It is a great experience sleeping under the night sky but still having the comfort of a real bed.

The hotel staff were fantastic and we had to ask if they had confused us with being British royalty as we were treated to so well! It was a special occasion trip and they really made it with exceptional hospitality and special touches. Minka the Hotel Manager was absolutely incredible and went above and beyond to make our trip magical.

The accommodation was perfect! So cosy and spacious. Would have stayed forever both in the Aurora cabin and the standard room. Really amazing location. Everything was lovely, the staff of the hotel has been super sweet! The manager also got me a birthday present!

I enjoyed the nature hike - It was great being outside and eating lunch off the fire. The Aurora camps were great as well! I loved being outdoors. A great warm and welcoming team at the hotel. All staff went out of their way to make you feel at home. On the last day, I was leaving super early so no Breakfast, but Nora made me a packed lunch to take with me which was excellent. The sauna was lovely. Eetu was my main guide for the trip and was excellent.

Where do I begin? This was a once-in-a-lifetime experience for my wife and I to see the Northern lights. The Auroras Zone and all the staff at the hotel have done everything they can to ensure this was a holiday we would never forget. Our 'once-in-a-lifetime trip' has turned into an 'I am definitely going back' trip. We were there to experience the aurora and did so 3 of the 4 evenings. It was simply astounding and the help from Matty with my camera really got the most out of my experience. But the cultural and natural history excursions just added to the enjoyment. The day we travelled home was my wife's birthday. The surprise and delight for her to be presented with a bottle of bubbly on our last night is beyond description. Thank you so much The Aurora Zone.