Customer Review

A truly memorable holiday, great place and great people and just the right amount of activities.

We loved it, and it was even better than described. Good tips for what to take including the travel kettle.

The whole trip was memorable. A great place with great people and just the right amount of activities. Husky sledding, snow mobiles and snow shoeing amongst others, and a very special New Years Eve. Our guide Scotty was excellent and all the staff were friendly and helpful. The information provided beforehand is spot on. Follow this and you can't go wrong with equipment and clothing etc. It was refreshing to see how the hotel actively supports the environment and conservation and educates guests.

The best holiday I have ever had, just amazing. Can't thank everyone enough, from Katrina making sure we were ok, the hotel staff looking after us, to Scotty our guide the man is a legend and made our holiday. Our cabin was cosy, the equipment was fantastic and New Year's eve was a blast. Action-packed, amazing fun.

I enjoyed all the activities, but if I had to pick one it would probably be the Aurora Photo Tour, which provided some excellent pictures of the Northern Lights, which was the main reason for the trip. My overall experience was so much beyond expectations. I had a small personal issue which caused me to cancel my booking, however circumstances changed and I found I could go on the tour. I would like to thank ALL of the staff members who assisted me in getting my booking back, the service was outstanding and appreciated so much, which enabled me to have an experience of a life time. I found everything organised was of such a high standard and every step along the way was taken care off. Communication and information supplied was far above what one would expect. All of the activities were brilliant and the guides used were some of the best guides I have come across in all of my extensive travels. Once again, Thank you for providing a tour that I enjoyed immensely.

All excellent but husky dog personal sledging was outstanding due to being active all the time.

A fantastic & truly memorable trip. The staff at Nangu were outstanding - a brilliant lodge.

I normally plan vacations so handing over 3 days to a travel agency was a little uncomfortable for me. It worked out great. We had a wonderful time. I think it was very well put together. No complaints.

We had the most fabulous time. Nagu Wilderness Hotel is beautiful. The staff are great. I really cannot fault it at all. The dog sledding was all of our favourite activity. It was wonderful to do it but also wonderful to see the dogs and how they live, and how well looked after they are.

Where to start? The huskies were incredible, the snowmobiles exhilarating, the reindeer fun, the ice hotel a great novelty. All of it was fantastic. Myself and my family were thrilled with the whole adventure. My only disappointment was that it wasn't long enough for me... I could have easily stayed for several more days, with more than one safari on the animals and snowmobile.

All activities were superb - great guides and good duration.

My eight days in Lapland, Finland were utterly wonderful.  I have long wanted to experience the Aurora, the Northern Lights and explore Lapland, and this particular holiday was unquestionably the best way for me to do it.  All background information required (travel insurance, clothing requirements, detailed itinerary) was provided well in advance and even though I had lots of questions they answered every single one of them.  Furthermore, they kept me abreast of any changes and additional information.  The trip itself was amazing.  I flew from Helsinki to Ivalo and was greeted at the airport by a lovely team from Nellim who then bussed us to the lodge where I checked in, was given a quick overview of how things worked and outfitted with my temporary sub-zero clothing gear before a fantastic dinner.  The activities were all beautifully paced, expertly led and not only highly informative but lots of fun.  In addition, the activities were carefully managed so everybody was safe, supported, and were great for total beginners like myself.  I had never participated in any of the snow activities and particularly enjoyed the Snow Shoe Wilderness Hike (invigorating, incredibly beautiful) the Husky Sled Ride-Drive (exhilarating) and actually witnessing two extraordinary displays of the Aurora, The Northern Lights.  One display was particularly striking and is something I shall never forget.  All personnel at Nellim Lodge were so accommodating, friendly, hard-working and went above and beyond to help.  Furthermore, the meals were superb.  Really, outstanding.  I loved having the traditional Finnish Christmas dinner, too, and after a day hiking in the snow, it was lovely to return to order a hot Vodka Glogi from the bar.  Really, I could write much more, but I highly recommend this special snow holiday.  All the email assistance from The Aurora Zone personnel were super friendly, helpful, and supportive.  I highly recommend checking them out.

I had never participated in any of the snow activates and particularly enjoy the Snow Shoe Wilderness Hike (invigorating, incredibly beautiful) the Husky Sled Ride-Drive (exhilarating), and actually witnessing two extraordinary displays of the Aurora, The Northern Lights. One display was particularly striking and is something I shall never forget.

We loved this holiday- in fact, it was probably in my top 3 of all time. The dog sledding was brilliant - just amazing but we also loved the snowshoeing. Everyone was delightful. The guides were first class and made all the outings such fun. Jocco ( spelling may be wrong ) was just great. The hotel staff were lovely and the food was really good.

A lovely holiday. Great family activity for families with older children (we had teenagers).

Excellent log cabin accommodation and wonderful activities. Our guide Axelse was wonderful. Overall a really excellent holiday, worth the price tag. Excellent guides and equipment and beautiful location

Everyone was friendly, helpful and obviously cared that you were looked after. The hotel, rooms and overall location were second to none.

We didn't meet the local rep, but all the hotel staff and the aurora workshop presenter were excellent, very well informed and helpful. All the activity guides were charming, knowledgeable and very friendly. The birthday cake was delicious - thank you. And the decorations, including chocolates and sparkling wine, were lovely, all very thoughtful.

Thank you so much for finding this alternative trip for us which allowed my ageing mother to go for what will probably be her last overseas trip. A shame we didn’t see the Aurora’s but we both had a wonderful time.

The activities were excellent and the staff amazing.

It was all so wonderful but I think the peace and quiet of Pine Lodge were the most memorable. The holiday was so well organised and I would like to thank Goran and Ann.

The Aurora over Muotka, with a full moon bathing us in beautiful light, one day before the spring equinox.

It was by far the best holiday experience that I have had! Everything was perfect! Thank you very much. It was a fantastic holiday and could only suggest Brandon Lodge providing an aurora alert if the lights were to appear during the night.

We loved the husky safari! It was just amazing

Two of our guides (Kirsten and Jukka) were especially lovely and really patient when we struggled with the aurora snowshoeing. Visiting a reindeer farm was especially interesting as we got to have berry juice and chat with the reindeer farmer, who was Sami, and really informative about his experiences as both a reindeer farmer and Sami in Finland.

It really was a great holiday

Snowmobiling was just great fun, and the husky sled ride was also great; we had simply expected to be driven around, so to be standing on the back of the sled and (almost) in control was very exhilarating... Overall a great holiday, the staff were all excellent, very helpful, setting up the camera for night photography was brilliant, Hannah Bella and Jonny in particular seemed wonderful to us!

The guides were superb and nothing was too much trouble, always there to lend an extra hand. Safety/instruction prior to activities excellent.

My wife and I signed up for Husky Sledding, Fells Snowmobiling, Snowmobile to Reindeer farm, Snowmobiling to Aurora Camp and thought all were so incredibly well organised. The Reindeer Snowmobile was a little slow for my taste having already done the Fells 4 hour trip as the group size was large and slow going. I like to think of myself as well travelled and fairly objective. When I looked at this question reading the least enjoyable part of the holiday, nothing jumped to mind. I’m going to use that as a measure of how much I enjoyed this short break away and if pushed, the least enjoyable part of the holiday was the having to get up early to get the first pick of breakfast instead of getting the dregs towards the end of the sitting. I think you can take from this that there were no deal breakers and I thoroughly enjoyed myself.

Mina the owner/manager of Abisko Mountain Lodge was outstanding Very friendly and always helpful. The food was excellent.