Customer Review

Oh, it was all the most enjoyable. Borrowing snow shoes and just walking on the frozen lake, the snow train at night through the forest searching the sky for the Aurora, the exhilarating huskie drive and I suppose the most memorable the night reindeer sleigh. The deep silence broken only by the plod of hooves, the complete darkness and deep cold adding to the magic. And Mia’s true understanding of each of her animals giving us total confidence. Then her voice as she called out ‘Aurora’ and there it was. Use stunning. The next day the genuine delight of Hannah? as she asked if I’d seen it and her true pleasure for me. Such lovely caring staff. I HAVE told everyone! The staff are truly committed to doing everything to make sure our stay was enjoyable. They were living the magic with us and were as thrilled as we were with our Aurora sighting and our pleasure in the activities. We were delighted to find a bottle of fizz in our cabin as a birthday celebration. So kind.

The holiday was excellent and extremely well organised. I am so impressed by your Company. The transport all turned up when they were supposed to and were friendly and helpful.

We enjoyed it all. If we had to pick something it would be the uncertainty of the unknown, i.e. The Blue Lagoon changing rooms ! As my husband and I were not together in the male/female changing rooms we had to figure out the lockers, showers, towels etc or ask a fellow visitor. Luckily the lady from the Northern Lights Inn who drove us there in the shuttle bus gave us some pointers. The evening boat trip was amazing - we were fortunate to have clear skies and a calm sea and the northern lights appeared. I normally get sea-sick so wasn't looking forward to it beforehand. The guide on the boat (Eva) was brilliant.

We enjoyed the relaxed atmosphere in the hotel and the running buffet worked very well.I also felt there was the right amount of time to ourselves to explore Inari etc and it was always so nice to come back to a warm room after our activities.All the guides were really passionate and knowledgable which made each activity so interesting and enjoyable.

Everything was excellent and the guides were very knowledgeable and made everything so interesting.

Thank you guys for making a long life dream of ours be so Incredible! The guides especially Ben as we had him as a guide every day was fantastic so friendly, helpful and full of knowledge on each activity. Accommodation was perfect and getting to fall asleep under the stars and being able to watch the Aurora for you bed was just magical! And the activity's... We lets just say we did not stop smiling on each one! such wonderful memories made! Thanks again

The food, activities and accommodation were all excellent. There were some really lovely staff at the accommodation too including an excellent barman at Harriniva. We would definitely recommend booking through The Aurora Zone! The customer service from The Aurora Zone has been excellent, along with our really helpful and friendly guide Katrina.

They were all fantastic, but for us the snowmobile Aurora hunt in our final night was fantastic due to the amazing display of lights we saw. Miko the guide was brilliant, he was enthusiastic and knowledgeable, he really made the trip a great memorable experience.

An absolutely amazing holiday, definitely one for the Bucket List!

From our first enquiries via email which were always answered politely and promptly, through to leaving the accommodation for the airport everything went very smooth. Very well run operation on every front with our own Account we could log into for all the information and all of the detailed documents provided. The warm clothing was much appreciated. Very friendly staff and activity guides. Comfortable accommodation and the dome was lovely as was our little 2 bedroom hut. All staff were lovely. Very patient, good memories regarding food requirements, full of knowledge and happy to chat when time permitted. Possibly the only negative is that there is too much choice when looking at your websites!! It can be overwhelming when trying to compare offerings at each location and then trying to choose where to go.