Customer Review

The overall holiday was absolutely amazing. We all had a great time. The support and help received at the time of booking was extremely good and helpful with all questions and queries answered. Without a doubt the snowmobile safari was a favourite and we must put a special shout out for our guide Jenni. She was brilliant. She took photos of us all and then whatsapp'd them to us which made the whole experience more meaningful and gave us a sense that she wanted us to enjoy our experience as well. She also cooked our pancakes for the Aurora workshop and was our guide for our snowshoe trek. She always stopped and chatted to us, without a doubt a very valued person. I would def book again and have given the link to your site to a few people as highly recommended it :-)

Really good and enjoyable break, didn't have a non enjoyable activity.

We enjoyed all the activities, because they were varied and exciting & fun all in their own way. The activity guides were very friendly, knowledgeable and helpful.

The entire staff were so helpful and prompt in communication and providing information after we booked the trip. This was very impressive, especially because of the 5 hour difference in time zones. Jono Archer and your staff were so helpful in expediting changes with FinnAir and at Nellim Wilderness resort when FinnAir changed the direct flight times from Ivalo to London, making it impossible for us to make our connections from London to the US. In the end, we were able to enjoy the entire time at Nellim and were not penalized because of needing to change our Finnair flights and the days spent at Nellim. Thanks so much!

This is the first time we have used a company to arrange a holiday of this type, when we have done this before we have made our own arrangements. I have to say that from the initial enquiry to actually getting on the plane to leave, everything was in the right place at the right time (even though it was the Xmas period). Thank you to the customer service team and a special thanks to Dawn for being helpful, friendly and totally professional from the initial contact. The travel arrangements were fine and everything was seamless from getting on the plane at Gatwick to arriving at Brandon Lodge. The accommodation was really good and very warm for such cold conditions. Overall it was clean, functional and fitted the surrounding perfectly. I’ve got to mention the staff at Brandon Lodge who though seemed very young (maybe I’m just really old!!) but were excellent in every way and couldn’t do enough for you. The food was plentiful and very tasty but limited in choice, saying that the kitchen made every effort to satisfy everybody needs. Overall we had an excellent time and have already recommended Brandon Lodge to family and friends – thank you The Aurora Zone. One major grump was that we didn’t get to see the Northern Lights but you cannot control Mother Nature.

Overall this was an excellent experience. Admin and transfer were excellent during the trip. People were there when they said they would be. The Radisson Blu is a great choice for its bar, food and location. The clothing issue at the start was excellent. The boots were the big plus in the minus 15-20 cold and we walked everywhere in them whilst others just got the kit for the specific trips. So all in all it was very good. Thank you.

Each activity had its enjoyment, hard to pick one that was the best. All in all we had a great time and highly recommend others to do this trip.

Everything was perfect!! Thank you all for providing us with an incredible holiday!

The most enjoyable trip for us was our first trip out to the Lake because we got to see the Northern Lights. Overall the place is amazing and we loved it.

The whole holiday was excellent. We need to go back to Tromsø, we didn't get enough time there, we didn't realise how much you can do there or how much we'd love the place. Whilst nothing was 5-star it was very nice and had a charm all of its own. Friendly staff. This was a very enjoyable holiday, well conceived and delivered by you, thank you! Passed our holiday itinerary to three colleagues already as it was so good and can't wait to get back there.

Really enjoyed the 20 km husky trip, we were looking forward to this activity and it didn’t disappoint. Excellent trip, hotel staff and facilities really superb. Loved the small, quiet resort.

We just loved the snowmobile, husky and reindeer safari but of course the highlight of all was the Aurora hunting. What we loved most was the Aurora hunt by minibus where we went to an open space. At least, while waiting for the Aurora and we felt too cold, we could hop into the warm bus!

Difficult to choose what was most enjoyable as all good - probably the two night time activities of photography and the Northern lights and then the night husky sledge experience. Overall my family was very happy and pleased with the vacation arrangements and activities arranged.

The guides and staff at the hotel were amazing. The husky sledding was an amazing experience. The guides and activities were great as well as the kit provided

Everything was amazing, but the husky sledging was probably my favourite, although it was very, very cold.

Thank you - one of the most amazing things we have ever done - and definitely will do again. I would also say that the guides were all fantastic, but particular mention to Ben and Johnny who were knowledgeable, fun and couldn't do enough.

All was amazing - great fun and really enjoyable.

The food was amazing. The Clarion Hotel was wonderful but unfortunately due to our very late arrival and early departure we didn't see enough of it. Wonderful breakfast.

Utsjoki is a wonderful retreat with a comfortable hotel and good restaurant. Amazing staff.

The huskies and skidoos were fantastic. Well organised, great guides.

Our guide was absolutely brilliant, very friendly and easy going, made the activities all the more fun. The New Years event was brilliant as well, very well thought out and an excellent way to bring in the New Year.

The trip was altogether fantastic, we really enjoyed our experience at Harriniva. Everything was perfectly well organized, the activities included were great, the food excellent, the cabins warm and comfortable, and the staff always helpful and friendly. We were worried about not being able to stand such a freezing weather but, even though these days of the last week of December temperatures went down to -30ºC, thanks to the equipment provided and the clothes we carried following the dossier suggestions, we had no problems with it. And the best of all is that three out of the four nights we were able to see the Northern Lights, we couldn't believe it, we were so lucky!!! We will always remember this fabulous, special and unique holiday.

Alan the local guide was incredible in all aspects. Fantastic. Cabins were super, food lovely, activities with equipment and advice excellent - can't fault the whole experience. All activities were well organised but New Year's Eve with the Northern Lights was out of this world. Right on cue - good mix and right order to experience.

Husky ride- great experience and very enjoyable

I loved watching the Northern Lights and experiencing a husky safari!

It was a magical holiday from start to finish.

An Excellent holiday. Matt the local rep was excellent - always attentive and ensuring everyone had a good time. Really helpful with cameras, taking pictures of us and general info on the Northern LIghts.

Reindeer day - It combined a bunch of activities into the one day i.e. snowmobilling, feeding reindeer, ice fishing etc. Husky Sledding - The dogs are just amazing!

Everyone in my party loved our trip to Saariselka. The hotel is cozy, the activities are fun, and the location is just beautiful! The most enjoyable activity was the husky sledding. It's so much fun! We had a unique experience for sure! Our second most enjoyable activity was the snowshoeing followed by lunch prepared on a wood fired oven. It sounded like the perfect adventure. During our way we could see animal's footprints on the snow, enjoy the amazing all white landscape and, in the end, eat a delicious food. It's a great holiday. We're used to wonderful trips and 5* hotels and I can say that we had an unforgettable experience. We want to go back this year!

Difficult to choose, but we think the snowmobiling. It was the most fun, and you got to see a wide variety of the surrounding country. It was warmer than the husky sledding, which probably comes a close second! The staff and guides were brilliant. Especially the kitchen which really did a fantastic job of feeding the hordes with great food. The activities were just right, and we were very fortunate to get four consecutive nights when the aurora were visible.