Customer Review

Dog sledding was great fun, we enjoyed it immensely. The dogs are happy and love to run, the scenery was beautiful, and driving the sled wasn't as difficult as it looks. We loved experiencing everything. The itinerary was well arranged; members of staff were very helpful. Although this was a very active holiday, it was also relaxing and we never felt rushed.

Seeing the Northern Lights was amazing - (we had) a knock on the door at 3 am because the Aurora was moving - but getting up and getting dressed was worth it!! The activity that we enjoyed the most was dog sledding.

Seeing the Northern Lights was amazing - (we had) a knock on the door at 3 am because the Aurora was moving - but getting up and getting dressed was worth it!! The activity that we enjoyed the most was dog sledding.

We'd never done any sort of winter holiday before and we must say that we found the whole experience magical.

We just wanted to email to thank all the team at The Aurora Zone for making our holiday to Torassieppi such a great time. We were very lucky and saw a spectacular show of Northern Lights. We also felt that all the activities were great fun. We were also very pleased with where we stayed, as it was a small resort which gave such personal service. So, thank you Barry for recommending Torassieppi to us.

Fantastic 4-day break. Really is a trip of a lifetime. The hotel was great, the safaris are 1st class and the guides are very knowledgeable about the area Nothing is too much trouble - absolutely great.

We just wanted to e-mail you and the team at The Aurora Zone to say thank you for all your help with the planning of our holiday to Torassieppi. We had an amazing time; the staff were all very experienced and friendly and couldn’t do enough to make our stay memorable and welcoming. Torassieppi itself is very beautiful and peaceful in a perfect location and we were so lucky as the Northern Lights came out to play one evening, which was spectacular. We enjoyed all our activities, the guides were very friendly, enthusiastic and extremely helpful and knowledgeable, the husky sledding was fantastic and probably our favourite activity, although the Aurora Dome was amazing. The Restaurant was very welcoming and warm and we enjoyed spending time eating and drinking by the log burner. We did have an amazing time and fell in love with Toressieppi and its very friendly people.

This is the holiday for you if you are tired of tantalising tasters that always leave you wanting more - in this holiday you get a full dose of each activity. We would still like more but there is only so much that you can fit into a week and we had to come home for a rest! We were out on the snowmobiles for a full 8 hours and covered 84 km. We covered a real variety of terrain from ice lakes to steep mountains and tricky woods - all possible with our local guide. The two-day husky ride is also a proper immersion into being with these wonderful dogs in their natural habitat - you return to the hotel suitably tired but refreshed by this unforgettable experience. The Hotel Jeris is on the lake with a superb wood sauna, spa and other saunas - so ideal for plucking up courage for the challenge of swimming in the lake. Cross-country skiing is also straight from the hotel - across the lake for the absolute beginners or the more challenging undulations of the neighbouring national park if you feel so inclined. We were lucky to see the Northern Lights - apparently the best show all winter, so we felt very fortunate. We would recommend a lakeside cabin - the absolute peace and quiet of being wrapped up in a snow-covered landscape is truly memorable and the en-suite sauna means that there is no excuse for not embracing yet another new experience.

Everything the company did to help me organise the trip was impeccable, and the trip itself was outstanding! Thoroughly recommend and would go back any day!

We were so lucky to see such an amazing Northern Lights display on 3 nights. Also enjoyed all activities - hard to pick a favourite.

The meals were excellent. We got to try a variety of Swedish food and everything was tasty and well presented. Loved the dog sledding - a real Arctic experience on a beautiful day. Overall this holiday fulfilled our expectations. We got to experience a range of activities and temps down to minus 20, saw the Aurora, ate delicious food, and had an awesome time.

The hotel was well-equipped, warm and comfortable. Staff were delightful, friendly and helpful. Ella in particular - a 'Jill of all trades' flitting from receptionist to waitress to bartender to chambermaid (wouldn't have been surprised if she drove the snow plough but we weren't up early enough to see that!). I would describe the ambience as homely and relaxed. Rooms were functional - well heated (a bit too much for us - can't believe we slept with the window open at such extreme sub-zero temperatures!). Comfortable beds and spotless bathrooms with an individual sauna. Food - quality was excellent. It exceeded our expectations (especially the reindeer sirloin). On most evenings we were tempted to lick our plates ;-). The young reindeer farmer who spoke after the reindeer safari was excellent. He spoke with such feeling about his work and his life in Lapland. The equipment provided was top-notch. It made the holiday so much easier because we didn't have the worry (or expense) of ensuring we were properly kitted out. A particular bonus was that when our overalls and gloves got wet after a sweaty day's snowshoeing, we were able to swap them for fresh, dry kit to enable us to go out aurora-hunting in the evening. Without a doubt, the most enjoyable activity was the husky safari. We didn't originally plan to do it - neither of us being 'doggy' people, and also a little bit concerned about driving the sled ourselves. However, it was an absolutely amazing experience! The dogs were so eager to get going, jumping around and barking like crazy. When they were finally set free they went like the wind. My initial surge of terror was soon replaced by a feeling of awe, dashing through the snowy forest by this age-old method of transport. Magical! We had such a fabulous time and are already planning a further trip with the company next year. By the way, we would like to give a special mention to our rep Greta who was so helpful and went out of her way to make sure we had a great time. Thank you!

10/10 - My wife and I would give higher marks if possible!! We saw the 'Northern Lights and were treated so very well throughout our holiday.

The holiday was really good and we had a fantastic time, Finland and the people were really warm and friendly and we will go back. Many of the reps were really good in their communication and very helpful. Katrina - resort rep was great and very useful, she could not have done a better job.

A special thanks to both Toni and Anthony for their care, attention and expertise that made the activities fun and memorable. The husky safari was amazing despite temperature being minus 27C! Unique opportunity to experience something unforgettable.

I can't recommend our holiday enough it was amazing! Our room exceeded our expectations, we had our own sauna and the room was in a log cabin which smelt wonderful. Most enjoyable was the incredible Aurora on our arrival at Nellim. You can't buy that! Otherwise we loved the huskies (we crashed!) and the long snowmobiling trip best. Also the relaxed and cheerful attitude of the guides - nothing was a hassle and the pace seemed to be tailored to suit everyone. The staff and guides at Nellim were all lovely. The atmosphere is very relaxed. We wanted a holiday that was different and we got it. We also had some extremely cold weather -28 quite an experience. We usually travel independently and only booked a package because of time constraints, distance and the activities available. We were worried about being shepherded around but it was fine - it exceeded our expectations in fact.

Favourite activity: Dog sledding - just amazing to hear their excitement at the start, and then the silence once you get underway. Brilliant fun! :-)

Overall, our holiday experience was exactly what we hoped it would be, and despite the relatively low level of solar activity while we were in Nellim, we were still able to witness the magnificent spectacle of the Aurora Borealis on all but two nights when it was cloudy. The most enjoyable activities were the dog sleigh ride and the snowmobiling, particularly the extended snowmobile trip. The dog sleigh ride was challenging at first as it took a bit of concentration to make sure that you didn't slip off the runners, and also to impose your will over the dogs who were intent on galloping away! It was minus 27 degrees Centigrade that day so it was a bracing activity but highly enjoyable, and I have some lovely photographs of my wife with icicles on her eyelashes. The snowmobiles were equally enjoyable and there was a great impression of speed when we opened them up to the maximum speed, unfortunately limited to ~45 kph. All of the local guides that we had were excellent, and Tony in particular was particularly interesting and told us lots about Finnish customs and how he spends the rest of the year when he is not working as a guide. Emmie, who took us out snowshoeing and Nordic skiing was also very entertaining, pointing out reindeer traps in the forest which were equally effective at trapping Russian soldiers during the war, from where the Finnish resistance fighters would despatch them with a POM, POM, POM from their guns! The camp fires that were lit on every trip were also very enjoyable. The food cooked over the fire was very tasty and just what we needed on a cold day, as was the ubiquitous hot berry juice that we had several times a day. Sitting around the camp fire also provided an excellent opportunity to get to know the other members of or group a little better.

After talking my requirements through with the team, I took all the recommendations offered by Andy. I treated my Father to this trip as a surprise for his 70th Birthday. The whole experience was faultless and amazing. We were lucky enough to see the Northern Lights too! The accommodation and food at the Santa Hotel were totally idyllic. Some of the best hotel food we have ever had. The excursions were very well organised and brilliant. We did snowmobiling and the 5-hour husky ride. All the equipment provided was of top quality and not once we were we cold. I wouldn't hesitate to recommend The Aurora Zone for the first-class service received. Great job, experts in their field - thank you once again.

We had an absolutely amazing trip. It was everything we could have wished for. There was a snowstorm when we arrived and the road to the Lyngen Alps was blocked due to an avalanche hazard. Your local agent was very friendly and did his very best to rearrange our activity and accommodation schedule. A big thank you to him! We saw the spectacular Northern Lights and orca's on another trip, definitely something we will never forget. We enjoyed everything and were very happy to be able to do everything even though there was a snowstorm.

Hard to single out a favourite activity, the Husky ride probably just pipped the others, maybe because we are dog owners, the sound the dogs made as we were waiting to set off was fantastic. The Northern Light show on Jan 21st was breathtaking. A great trip to start the year, we are already planning to come back.

Nothing to add except "Excellent"! All the activities I participated in were really enjoyable and well led by knowledgeable and friendly guides. If I had to choose one, it would be the Aurora Camp simply because we were treated to an amazing 'light show'! All the staff, without exception, were great - friendly, helpful and extremely knowledgeable. The Lodge itself is fabulous too. I have just returned from the most magical, unforgettable holiday.

Activity guides were brilliant. Knowledgeable, helpful and friendly. Always worked with the group to ensure we got the most of the activity whilst taking into account mixed abilities and changes in weather. Their enthusiasm was infectious. Hotel staff were great and served really tasty rustic food. Most enjoyable activity: Seeing the magical Aurora and managing to get some good photographs of this phenomenon. Closely followed by the husky sleigh ride. Our trip was beyond expectation. From initial enquiry, airport arrival to departure, everything was well organised, by people who understand travellers. After a long day travelling, dinner first, then short helpful briefing, unpack, then let the holiday begin and wow what an experience!

Probably the best holiday we have been on - the staff at the hotel were very helpful and friendly - the range of activities were amazing - and all squeezed into 3 days. Difficult to pick a most enjoyable activity - huskies / reindeer / snowmobiling / 3 nights of Aurora action - all fantastic.

It gave sufficient time to relax and to do all the activities. The return trip was least enjoyable because we were leaving behind such an amazing place!

The whole holiday was really excellent, all transfer arrangements were seamless and the activities really informative with very knowledgeable guides. The Abisko Mountain Lodge staff were incredibly friendly and we felt very looked after. The husky sledding was really good fun. A perfect pace of activities and definitely good to have the ICEHOTEL on the last night to acclimatize first!

Everything about the holiday could not be faulted one of our best ever holidays. Your company was recommended to us by experienced travellers and our whole holiday was a first class experience and we have already recommended you to others.

From the moment we arrived at Kittila to the time we were dropped back there a week later everyone we dealt with was excellent. Greta was friendly and efficient and did what she promised. All local staff great, as well as being very relaxed, so nothing was a hassle.

I've come back feeling very humbled by the whole experience. I'm finding it very hard to think about the holiday without crying as it literally was magical and surreal. This was effectively a package holiday without the package holiday rubbish i.e. on the bus, off the bus, here's a tree, here's another. The itinerary was spot on, accurate and thoughtful. Our group were amazing, all like-minded, similar ages, with similar aged children (twenties). VERY, very well done and thank you. Northern lights on New Year’s eve in full flow, with champagne and fireworks, stood on a frozen lake - and as for the huskies!!!! I'm going to book a warm adventure now. Thank you so much.

We enjoyed everything we did, but I did like the husky ride - could have done that all day!