Promotions Terms

1. When you use an offer, you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
2. Unless the offer states otherwise, the offer can only be applied once and is valid for single use only on one booking. Offers cannot be combined with any other offers, promotions or discounts.
3. The offer will only be available when booking directly with The Artisan Travel Company and cannot be used by customers booking indirectly through travel agencies or by customers who reach us via a third-party referral website, such as Responsible Travel. For offers listed on third party websites, please refer to their terms and conditions.
4. Bookings must be made on or before the dates specified on the applicable offer.
5. All discounts are valid on selected dates, as specified on the applicable offer.
6. All offers are subject to promotional availability, dates and accommodation. Depending on popularity or availability offers may be amended, extended or withdrawn.
7. Offer is non-exchangeable.
8. All offers are only valid on flight-inclusive holidays.
9. There will be no cash alternative.
10. If you decide to cancel/amend your holiday and a refund is needed, it’ll be for the price you actually paid, taking into account the offer or discount.
11. We can decline your booking, if we don’t think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
12. The offer must be quoted at the time of booking and cannot be applied retrospectively to existing bookings.
13. Customer must be aged 18 or over to place a booking.
14. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
15. Our standard booking conditions and privacy policy apply.
16. These terms and conditions are governed in accordance with the laws of England and Wales.
17. The promoter of these offers is Artisan Travel Company: Company registration: No. 04482022. Registered office: Maling Exchange, Hoults Yard, Walker Road, Newcastle-upon-Tyne, NE6 1AB. ABTA No. Y6261, ATOL No. 6865, AITO No. 5180.

Current offers:

Discounted Price Offer

• Save over £150 on Northern Lights Village Saariselkä – A Window to the Northern Lights
• Valid for 10th January & 24th January Departures Only
• Valid for new bookings only
• This offer cannot be used in conjunction with any other offer
• Offer is subject to availability

Repeat Clients – Save 5%

• Save 5% on your next holiday when you book with one of our three brands; The Aurora Zone, Artisan Travel and Activities Abroad.
• Offer is valid when used within 24 months of travel.

Refer a friend (repeat clients)

• Refer a friend to travel with any one of our three brands (The Aurora Zone, Artisan Travel and Activities Abroad) and they’ll receive £50 off their booking.
• Additionally, for every booking that quotes your name and address, you’ll also receive £50 towards your next holiday.
• Offer is based on a per booking basis and only valid when used within 24 months of travel.

Complimentary pair of event tickets to The Kielder Observatory with every booking*

• Receive a complimentary pair of tickets to attend a fascinating event talk at the world-renowned Kielder Observatory!
• Booking Dates: 02 January – 31 January 2025
• Valid: Departures 03 January 2025 – 31 March 2026
• Terms: Valid on all new Aurora Zone bookings. Sale offer cannot be used in conjunction with any other promotion. Subject to availability. The voucher will enable you to attend any Kielder event for free other than their ‘Late Night Discovery Events’ which can be purchased at an additional cost.