Promotions Terms

  1. When you use an offer, you accept our terms and conditions relating to that offer (in legal terms you are deemed to have accepted them and agree to be bound by them).
  2. Unless the offer states otherwise, the offer can only be applied once and is valid for single use only on one booking. Offers cannot be combined with any other offers, promotions or discounts.
  3. The offer will only be available when booking directly with The Artisan Travel Company and cannot be used by customers booking indirectly through travel agencies or by customers who reach us via a third-party referral website, such as Responsible Travel. For offers listed on third party websites, please refer to their terms and conditions.
  4. Bookings must be made on or before the dates specified on the applicable offer.
  5. All discounts are valid on selected dates, as specified on the applicable offer.
  6. All offers are subject to promotional availability, dates and accommodation. Depending on popularity or availability offers may be amended, extended or withdrawn.
  7. Offer is non-exchangeable.
  8. All offers are only valid on flight-inclusive holidays.
  9. There will be no cash alternative.
  10. If you decide to cancel/amend your holiday and a refund is needed, it’ll be for the price you actually paid, taking into account the offer or discount.
  11. We can decline your booking, if we don’t think the promo code or offer used is valid for the product(s) ordered, or if we reasonably suspect fraud.
  12. The offer must be quoted at the time of booking and cannot be applied retrospectively to existing bookings.
  13. Customer must be aged 18 or over to place a booking.
  14. We can change these terms and conditions or withdraw an offer at any time, with reasonable notice.
  15. Our standard booking conditions and privacy policy apply.
  16. These terms and conditions are governed in accordance with the laws of England and Wales.
  17. The promoter of these offers is Artisan Travel Company: Company registration: No. 04482022. Registered office: Suite B, The Old Public Library, 168 Brinkburn St, Byker, Newcastle upon Tyne NE6 2AR. ABTA No. Y6261, ATOL No. 6865, AITO No. 5180.

Current offers:

Win Back The Cost Of Your Holiday

Eligibility

  • Open to customers who have travelled on an Aurora Zone holiday between 1st September 2025 and 11th April 2026.
  • Entrants under 18 must have the consent of a parent or legal guardian, and entries must be submitted either by the adult or with their express permission.
  • Entrants (or the parent or legal guardian) must have paid in full for their holiday.

How to Enter

  • To enter, share a photo or video taken on your Aurora Zone holiday on:

Instagram – @the_aurora_zone

Facebook – @The Aurora Zone

LinkedIn – @The Aurora Zone

  • Entrants without social media may email their entries to auroramoments@theaurorazone.com to be considered.
  • Each post counts as one entry. Multiple entries are permitted. Maximum of 20 entries per person.
  • Entries must be submitted between 1st September 2025 and 11th April 2026.

Content Ownership and Usage

  • By entering, you confirm that you own the rights to the content submitted.
  • You grant The Aurora Zone a worldwide, royalty-free, perpetual licence to use, reproduce, edit, and share your content across any media (including advertising, website, brochures, social media, and press).
  • If the entrant is under 18, the parent or guardian grants The Aurora Zone the same rights outlined in Section 4 (worldwide, royalty-free licence to use, reproduce, edit, and share the content).
  • The parent or guardian confirms they are authorised to grant these rights on behalf of the minor.
  • You confirm that any individuals identifiable in your content have consented to its use.
  • You waive any moral rights related to the content.

Prize

  • One winner will receive a refund of the cost of their Aurora Zone holiday.
  • Refund covers only the original holiday package booked through The Aurora Zone (excludes flights not booked through us, insurance, optional extras, and personal expenses).
  • Maximum refund value is £10,000.
  • Refund will be processed within 30 days of winner confirmation.
  • Prize is non-transferable and no cash alternative is available.

Winner Selection

  • The winner will be chosen at random from all valid entries.
  • The draw will take place on 30th April 2026.
  • The winner will be contacted via direct message/email within 14 days of the draw.
  • If the winner does not respond within 14 days, a new winner will be selected.

Publicity

  • The winner agrees to participate in reasonable publicity relating to the competition.
  • The Aurora Zone may publish the winner’s name, county, and entry image/video.

Liability

  • The Aurora Zone is not responsible for lost, misdirected, late, or corrupted entries, nor for technical issues affecting submission.
  • The Aurora Zone accepts no liability for any costs incurred other than the holiday refund described in section 5.

Data Protection

  • Personal data will be processed in accordance with The Aurora Zone’s Privacy Policy and applicable data protection law.
  • Entrant details will be used only for the administration of this competition, unless explicit consent is given otherwise.

Governing Law

  • The competition and these terms are governed by English law, and entrants submit to the jurisdiction of the English courts.

Harriniva Special Offer Terms & Conditions

Relevant Links:

Offer Details:
15% discount already applied on both of the above packages.

In addition, for the Winter Adventure trip, guests will receive a complimentary upgrade to a sauna room, subject to availability. This upgrade is provided at no additional cost to the customer.

General Conditions:

  • The 15% discount applies to new bookings only.
  • The free sauna room upgrade is limited and cannot be guaranteed.
  • Standard booking terms and cancellation policies apply.
  • Offer cannot be applied to existing bookings or Travel Agent bookings.
  • Offer cannot be exchanged for cash or used in conjunction with any other offers (including returning client and refer-a-friend discounts).
  • Offer is non-transferable and subject to availability.
  • Valid for bookings departing between 28th December – 29th March 2026

Northern Lights Village Extended 2026 Sale 

Northern Lights at Leisure Complimentary Sauna & Jacuzzi

  • Only available for Wilderness Hotel Juutua – Northern Lights at Leisure
  • Valid for stays booked for March & April 2026 only.
  • Complimentary sauna & jacuzzi access is subject to availability.
  • Non-transferable and cannot be exchanged for cash or any other service.
  • Cannot be combined with any other promotion or special offer.
  • We reserve the right to amend or withdraw this offer at any time without prior notice.

Repeat Clients – Save 5%

  • Save 5% on your next holiday when you book with one of our three brands; The Aurora Zone, Artisan Travel and Activities Abroad.
  • Offer is valid when used within 24 months of travel.
  • Offer cannot be used in conjunction with any other offer.

Refer a friend (repeat clients)

  • Refer a friend to travel with any one of our brands (The Aurora Zone, Artisan Travel) and they’ll receive £50 off their booking.
  • Additionally, for every booking that quotes your name and address, you’ll also receive £50 towards your next holiday.
  • Offer is based on a per booking basis and only valid when used within 24 months of travel.

‘Your experience with us so far’ survey

  • Some clients who have enquired but then did not go on to book a holiday with us with us may be emailed a short survey requesting their feedback.
  • All our standard promotion terms apply. The winner will be notified by email and they will have 14 days to claim their prize from this date.